A forgotten service is a customer at the main dealer
The customer won't come back because the service book says so. He will come back because someone told him at the right moment.
Opportunities detected last night
ExampleM. Exemple
41% past the usual 180-day rhythm
€150
62% chance
Mme Modèle
Booked the same service three times, never the next one
€80
38% chance
Mme Fictive
Slot freed up on Thursday at 2 pm, a time they usually accept
€60
51% chance
Expected value across these three lines
€154
What costs you most, and nobody sees
- Services and roadworthiness inspections that slip through the net
- Ramps standing idle midweek
- Quotes accepted and then never booked in
Three levers, tuned to your trade
Remind on the real due date
Date of the last job, type of vehicle, interval observed across your own customers: the reminder lands when it should.
Keep the ramps busy
The slots to fill become a list of customers to call, ranked by how likely they are to say yes.
Recover dormant quotes
A quote that has gone unanswered for too long is an opportunity with a figure on it, not a lost piece of paper.
The starting return interval for this trade is 180 days, or roughly 26 weeks. It is then recalculated from your real data, customer by customer.
The sums, assumptions on show
No customer is quoted here. This is arithmetic you can redo with your own numbers: swap the assumptions for yours and the reasoning still holds.
- 400 vehicles on file
- 5% usefully reminded each month
- Average job value of €210
20 × €210 = €4,200 a month of work returned to the workshop.
A different trade?
Your next customers are already in your sales history.
Connect your data and look at the list. The analysis is free, and nothing is sent without your say-so.